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Service Design vs Experience Design: Chicken & Egg or Wild Goose

September 20, 2010

Here’s my slides from my recent presentation at the IxDA Brisbane meet-up on the topic of Service Design.

Service Design vs Experience Design: Chicken & Egg or Wild Goose

Inspired by the discussions at the Service Design Thinks & Drinks it follows some ideas of defining what Service Design is, how it relates to UX, and what we should be doing about it.

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